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FAQ

Frequently Asked Questions

01

Authorization/Registration

Registration - How do I register?

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You need to go to plexico.io and complete the registration process.

During registration, you will need to enter basic personal information and verify your email address. Registration is only possible with data that is not already in the system.

Registration on the Plexico.io platform is only possible via a referral link. If you don’t have a referral link, get one from an existing platform user or contact support.

Step 1: Required Fields

  • First Name
  • Last Name
  • Username
  • Email
  • Country
  • Phone Number

Step 2: Create Password

  • Password
  • Repeat Password

Authorization - How do I log into my account?

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To log in, you need to:

  1. Email - enter your user email.
  2. Password - enter your password.
  3. Click the "Log in" button.

How do I recover my account password?

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  • To recover your password, click the "Forgot Password?" button on the login page
  • Then enter your email address and click the "Recover" button
  • Click the "Recover" button
  • An email will be sent to your specified email address. After receiving the email, you need to follow the link and set a new, secure password

If you experience any difficulties, customer support will help you recover access and change your email address if needed

02

Verification

What verification levels are available?

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There are two verification levels:

Basic Level 1 LVL: provides access to the platform's core functions and takes just a few minutes.

Advanced Level 2 LVL: requires additional documentation to increase operation limits and access enhanced features, the process can take anywhere from several hours to days.

What are the profile verification limits?

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Investment amount (all products): up to $1,000 per month. Limited deposit amount for new accounts, up to $1,000; Product amount can only be increased through reinvestment.

To increase limits, you need to complete verification, 1 LVL Basic Level.

03

Deposits/Withdrawals

How do I deposit funds?

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Deposits are made through your personal account. The platform supports various currencies including USDT, USDC, BTC, ETH. (we will expand the selection of assets for deposits soon). To make a deposit, go to the "Finance" section.

How do I withdraw funds?

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Funds can be withdrawn through your personal account. The platform supports various currencies including USDT, USDC, BTC, ETH. (we will expand the selection of assets for withdrawal soon).

  • Go to the "Finance" section.

What is the withdrawal policy?

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The withdrawal request processing policy is 72 hours from the moment of submission. In most cases, funds are processed faster, but during peak periods or due to external factors, the period may comply with the established limit.

04

Currency Exchange/Money Transfer

Can I transfer money to my partner?

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  • No, this functionality is not available.
  • Implementation of this functionality is in development and will be available soon.

Can I exchange funds?

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  • Quick cryptocurrency exchange is available on the Plexico platform at any time.
  • To do this, you need to open the "Finance" section and go to the "Currency Exchange" section.
05

Product Opening and Investment Opportunities

What is "product opening" on Plexico?

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A "product opening" is the process of activating your investment participation on the platform. To begin, you need to make a minimum investment.

  • Minimum investment amount:
    • $100 in Stablecoin.
  • Available investment currencies:
    • BTC, ETH, USDT, USDC.
  • Product opening: When opening a product, different commissions are charged for placing funds in trading positions.
    • Open Deposit - BTC, ETH.
    • Commission: 2.5%.
    • Open Deposit - USDT, USDC.
    • Commission: 1.5%.

Product opening rules and first accrual?

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Temporary product opening rules:

  • If a user opens a product before 14:00 UTC, the first accrual will be credited the day after tomorrow at 12:00pm UTC
  • If a user opens a product after 14:00 UTC, the first accrual will be credited the day after tomorrow at 12:00pm UTC
  • Available currencies: BTC; ETH; USDT; USDC

How often is profit credited?

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  • Profit crediting:
    • 12:00pm UTC for all clients.
    • Credits are received for the previous trading day.
  • Daily:
    • Product operates 7/7.
    • From Monday to Friday, profit is credited daily.
    • Friday's profit arrives on Saturday.
    • Saturday and Sunday's profits arrive on Monday as separate transactions.

How does reinvestment work?

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You can use your earned funds to upgrade your level or open a new investment product. Reinvestment follows the same rules as the initial opening, which allows you to increase total turnover and bonus potential.

  • Takes place in the currency in which the product was opened: BTC, ETH, USDT, USDC.
  • A 1% commission is charged for placing funds in trading positions.
  • Minimum reinvestment amount - $10.

How does auto-reinvestment work?

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If you wish, you can use your earned funds to upgrade your level or open a new investment product. Auto-reinvestment follows the same rules as the initial opening, which allows you to increase total turnover and bonus potential.

  • Takes place in the currency in which the product was opened: BTC, ETH, USDT, USDC.
  • No commission is charged - 0% commission for placing funds in trading positions during auto-reinvestment.
  • Minimum auto-reinvestment amount - $10.

Early termination?

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Early product termination is available. Commissions apply for early product termination.

  • All rates are perpetual
  1. Early product termination is possible after 180 days of operationEarly termination commissions
    • 6 months, 40% commission
    • 7 months, 35% commission
    • 8 months, 30% commission
    • 9 months, 25% commission
    • 10 months, 20% commission
    • 11 - 12 months, 15% commission
    • 13 months, 0% commission
06

Partner Program

How do I activate the partner program?

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  • To receive referral rewards, users must open a deposit with a minimum investment of $100. This activates the ability to receive referral earnings. ****
    • Without an initial deposit of $100, referral earnings will not be credited, even if you already have invited partners.

How to reach a higher level without partners?

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If you don't have a team, you can achieve 7.5% and 9% referral income through your own investments. If you already have a team, these levels can only be reached through the team, and the turnover is not combined with your investments.

  • To advance to Marketing Level #3 without structural turnover — investment amount of $1,000.
  • To advance to Marketing Level #4, without structural turnover — investment amount of $2,500.

Can a user add partners if they have no investments?

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Yes, a user can add partners, but if they don't have personal investments and an open product, they won't receive referral earnings from their invited partners' investments.

How are referral earnings calculated?

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Referral rewards from a user opening a product are only credited to upline partners who already have an active subscription and according to their career level.

Referral credits occur at the moment of opening a DailyFlow deposit. Referral rewards from partners also occur during Reinvestment / Auto-reinvestment into an existing product.

Important: If a partner in your team activates a rate plan higher than yours, you receive a percentage of the amount equal to the cost of your own subscription. For example, if your level is 6% ($2,500) and a partner in your team opens a deposit of $5,000, in this case you receive 6% of $2,500.

What is a sponsor and where can I get a registration link?

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  • A sponsor is the user who invited you.
  • The "sponsor" number is the referral link through which you can register.
  • Contact the person who gave you information about the company for a referral link.
  • If you learned about us from other sources, you can contact Technical Support on the website for a number to enter in the "sponsor" field
07

Profile Settings

How do I change my personal information?

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Changes are made through your personal account.

  • Go to the "Profile" section and select "Personal Information".

List of editable fields:

  • Username.
  • First Name.
  • Last Name.
  • Date of Birth.
  • Gender.
  • Sponsor.

How do I change my contact information?

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Changes are made through your personal account.

  • Go to the "Profile" section and select "Contact Information".

List of editable fields:

  • Country.
  • City.
  • Address.
  • Phone number.
  • Postal code.
  • Email.
08

General Questions

What are the advantages of DailyFlow compared to traditional investments?

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DailyFlow offers clients the opportunity to receive profits daily, which is advantageous compared to traditional financial instruments where income is credited monthly, quarterly, or annually. The product combines simplicity and innovation: you can start with a minimum amount of $100 and use automatic reinvestment to increase capital. Additionally, investments are handled by a professional analytical team, which reduces the risks typically associated with self-managed capital.

Why does profit crediting begin after 48-72 hours?

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The 48-72 hour period is necessary for forming the client's individual portfolio. The analytical team distributes funds across verified DeFi pools and investment strategies, ensuring maximum profitability. This period also allows the company to integrate funds into current positions and structure them in such a way that profits begin to arrive steadily and regularly.

Why is profit credited daily at 12:00 PM UTC?

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The fixed profit crediting time of 12:00 PM UTC was chosen for client convenience and optimization of the company's internal processes. The analytical team completes processing of the previous day's data and transfers the results to the financial department. The financial department is responsible for crediting profits and distributing them among all investors. This approach ensures predictability and transparency: each client knows exactly when to expect their credits.

Why is profit for weekends credited on Monday?

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Saturday and Sunday are used by the company to compile weekly reports and plan strategies for the next period. This allows the financial department to focus on process optimization. The profit for these two days is credited as two separate amounts for Saturday and Sunday on Monday, making the system convenient and organized.

Why is there a 1.5% commission for opening a product?

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The 1.5% commission covers onchain costs that arise when transferring your funds into the required tokens on corresponding networks. These operations inevitably involve partial losses for the company related to blockchain fees. Additionally, part of the commission goes toward covering the team's operational costs, including analysis, setup, and management of each client's balances for optimal fund utilization.

Why is there a 1% reinvestment commission?

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The 1% commission is intended to cover onchain costs that arise when updating client investment positions in the blockchain. These processes require token transfers between networks and additional transactions, which are also associated with company losses. Additionally, this commission partially covers team expenses that ensure effective fund distribution and stable compound interest functioning, helping clients grow their capital with minimal risks.

Why is there a withdrawal fee?

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The withdrawal fee serves to protect the interests of all investors in the system. Sudden withdrawals of large amounts can affect the liquidity of current positions. The fee allows the company to carefully redistribute funds and maintain the stability of the entire system, ensuring the security of your investments.

Why does early product termination take 14 business days?

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When terminating a product early, time is needed to withdraw funds from current investment positions. This process includes calculating liquidity, completing asset operations, and minimizing potential losses. The 14 business day period allows the company to maintain system stability and ensure full refund of funds to the client.

Why is the minimum investment amount $100?

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The minimum entry threshold is set at $100 to make the product accessible to a wide audience. This amount allows clients to start generating income without significant financial risks. At the same time, it provides sufficient funds for inclusion in high-yield DeFi strategies.

Why are the rates perpetual, but there are restrictions on withdrawals?

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The perpetual nature of the rates means you can keep your funds in the product for as long as you want. However, to maintain the stability of the entire system, the company places restrictions on instant withdrawals. This helps avoid sudden liquidity changes that could negatively impact the returns for all clients.

Can I stop automatic reinvestment?

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Yes, automatic reinvestment is an optional feature. You can disable it in your product settings and receive profits directly to your account. This is convenient for those who prefer to control the use of their profits independently.

What assets are used for investments?

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DailyFlow works with the most liquid assets, such as BTC, ETH, USDT, USDC. These assets are selected for their stability and high speed of fund distribution. The company's analytical team regularly evaluates the market to select the best combinations for ensuring stable returns.

How can I be sure my funds are secure?

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Client fund security is a priority for Plexico. All investments are distributed across verified DeFi platforms with high levels of liquidity and protection. Additionally, the capital management process is supported by professional analytical and operational teams, which minimizes risks and ensures transparency.

How does the compound interest mechanism work in DailyFlow?

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The compound interest mechanism allows earned profits to be added daily to the principal deposit amount. This creates a new base for calculating returns for the next day. As a result, your capital grows faster since each earned amount continues working for you.

Who is DailyFlow product suitable for?

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DailyFlow is suitable for anyone who wants to receive stable passive income. It's an ideal solution both for beginning investors looking for accessible and reliable instruments, as well as for experienced users seeking professional capital growth. The product is also perfect for those who value transparency, flexibility, and innovation in financial management.


DailyFlow is a product that combines simplicity, profitability, and security, providing each client with unique opportunities to achieve financial freedom.